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Why Are Black Ops 7 Sales Dropping? SBMM, Campaign & Competition Explained

Time: 2025-11-22

The Call of Duty franchise has long stood as a titan in the first-person shooter genre, maintaining a dedicated global community across two decades of releases. However, the latest installment, Black Ops 7, has defied expectations with a startling 61% drop in physical sales compared to previous titles. This dramatic decline reflects deeper issues beyond simple market competition, pointing to significant problems with the game's core content and player satisfaction.

The Battlefield 6 Factor: A New Competitive Landscape

The shooter landscape shifted dramatically with the arrival of Battlefield 6, which quickly became 2025's best-selling game across all genres. Industry data reveals Battlefield 6 achieved the highest first-month revenue of any title in three years, surpassing even Modern Warfare 2's performance. While Black Ops 7 launched after these initial reports, the competitive pressure remains intense. With Battlefield 6 establishing an early lead and other quality titles like ARC Raiders capturing player attention, Black Ops 7 faces an uphill battle during the crucial Black Friday and holiday sales seasons.

Campaign Catastrophe: A Broken Foundation

Perhaps the most damaging blow to Black Ops 7's reputation comes from its universally panned campaign mode. Widely criticized as one of the weakest in Call of Duty history, the campaign received such poor ratings that most players avoided it entirely—even though it offered substantial XP rewards. The mode's failure became so apparent that developers made the Endgame mode free for all players less than a week after launch, essentially removing the campaign completion requirement.

In a desperate damage control effort, the studio offered compensation packages including double XP bonuses and the classic Nuketown 2025 map. However, the latter addition highlighted another issue: the map's outdated 2025 styling clashed with the game's 2035 setting, suggesting rushed development and repurposed content from earlier project phases.

SBMM Backlash: Broken Promises & Player Distrust

Before launch, developers promised a new matchmaking system that would minimize skill-based matchmaking (SBMM) in favor of connection quality and faster, more casual matches. While the beta delivered on these promises with smooth performance, the full release told a different story. Players now report:

  • Matchmaking times stretching to 60 seconds

  • Unstable ping and frequent packet bursts

  • Disbanding lobbies despite "Persistent Lobbies" claims

  • Noticeably tougher, sweatier matches

This has led to widespread belief that strong SBMM remains active despite developer assurances. The ambiguity around what constitutes "minimum considerations for SBMM" has further eroded player trust, especially when compared to genuinely SBMM-free experiences in competing titles.

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A Franchise at a Crossroads

While Black Ops 7 demonstrates technical excellence in graphics and core mechanics, its commercial struggles reveal a deeper disconnect with player expectations. The combination of a failed campaign, controversial matchmaking implementation, and unprecedented competitive pressure has created a perfect storm that even the mighty Call of Duty franchise couldn't weather. As the gaming landscape evolves, the series may need to reconsider its approach to maintaining player trust and delivering content that resonates with both loyal fans and newcomers alike.